JOURNAL OF SERVICE RESEARCH

期刊基本信息

期刊名称：JOURNAL OF SERVICE RESEARCH

期刊ISSN：1094-6705

期刊数据表：

JOURNAL OF SERVICE RESEARCH英文简介：

Widely considered the world’s leading service research journal, the Journal of Service Research (JSR) is a must read to keep up with the latest in service research. Practical and readable, JSR offers the necessary knowledge and tools to cope with an increasingly service-based economy. JSR features articles by the world’s leading service experts, from both academia and the business world.The Journal of Service Research offers an international and multidisciplinary perspective on the best management practices in: Service marketing Service operations Service human resources e-Service Economics of service Service information systems Customer satisfaction and service quality Global issues in serviceJSR is sponsored by the Center for Excellence in Service at the University of Maryland’s Robert H. Smith School of Business.

JOURNAL OF SERVICE RESEARCH中文简介：

《服务研究杂志》(JSR)被广泛认为是世界领先的服务研究期刊，是跟上服务研究最新进展的必读刊物。实用且易读，JSR提供了必要的知识和工具来应对日益增长的基于服务的经济。JSR收录了来自学术界和商界的世界领先的服务专家的文章。《服务研究杂志》就以下方面的最佳管理实践提供了一个国际性和多学科的视角:服务营销服务操作人力资源服务e-Service经济的服务服务信息系统客户满意度和服务质量服务中的全球问题JSR是由马里兰大学Robert H. Smith商学院的卓越服务中心赞助的。

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